they are really professional
Owen and his crew were fantastic! Owen met with me twice to decide on flooring, gave me many options and three quotes for my top three picks. He worked within my flooring budget. His crew started on time, finished the job earlier than promised, cleaned up after themselves and were courteous. I had the company come out the following week to replace my stairs from carpet to hardwoods. The whole house looks fabulous. I have three small dogs. They occasionally have an accident on the floor. I don’t have to worry that the floors will be damaged. Julie Singletary
We were presented multiple options and pricing choices for our project. The installers were on time and very professional.
Everything was handled professionally and the work and the flooring aware both exceptional.
Owen, was/is our rep, he is awesome. I cannot praise him enough. He took the time to listen to what we wanted and the time frame we had. He took all our thoughts and ideas, supplied us with options for flooring; then took the time to run several quote options for us. The options included "the dream" idea, then different options on where to place the flooring we selected. We ended up not going with the "dream", but we are very happy with the option we selected. I will call Owen, Floor Coverings International, if/when I ever do floors again. Love my new floors and it looks gorgeous. Thank you !!!!!!!!
our sales Rep Owen actually made the sales process fun , he is a great guy and the installers did a wonderful job and even fixed mistakes from previous floor provided
Sales an installation personnel are knowledgeable and go the extra mile to see that things are done well and any issues are addressed and resolved quickly.
Professional, timely and did a great job!
My walls and baseboards were damaged due to care less technicians. Very sloppy work and paint on my driveway, I have reached out to my sales rep David several times but have not heard back. I have holes in the walls, stain is on the walls and high on the baseboards. The quarter round molding was put back so sloppy. Very unhappy, I have just paid a painter $350 to just repair Some of the baseboards. I still have not had the walls repaired. This is going to be costly and I wish I would have been told this before we started this process before Thanksgiving.